Stuart McMillan MSP Urges Constituents to Use Charity’s Specialist Social Security Advice Service

Local MSP Stuart McMillan is urging deaf people in Greenock and Inverclyde who have queries about benefits decisions to use a charity’s specialist welfare rights advocacy service.

The service, which is run by the charity Action on Hearing Loss Scotland, can provide people who are deaf or have hearing loss – including British Sign Language (BSL) users – with information, advice and formal representation to challenge benefits decisions.

Stuart McMillan MSP said:

“I’m pleased to see Action on Hearing Loss Scotland continuing to deliver their specialist social security advocacy service, with funding from the Scottish Government’s Equality Funding, to support people who are deaf or have hearing loss.

“I encourage deaf or hard of hearing people in Greenock and Inverclyde – including local residents whose first language is British Sign Language (BSL) – to use the charity’s service if you have any queries, claims or want to make an appeal about social security decisions.”

Delia Henry, Director of Action on Hearing Loss Scotland, said:

“Our welfare rights advocacy service can provide details and advice about a range of benefits including Personal Independence Payment (PIP), Job Seekers Allowance (JSA), Employment and Support Allowance (ESA), Disability Living Allowance (DLA) and Universal Credit (UC).

“If you are Deaf or have hearing loss and need some help to understand what processes to follow to apply for support you may be entitled to, or are confused about letters you have received regarding your benefits, we would be delighted to help you make sense of it all.”

For information about Action on Hearing Loss Scotland’s social security advice service, call telephone: 0141 341 5346, textphone: 0141 341 5350, email: or visit British Sign Language users can contact via the ContactSCOTLAND-BSL service.

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